Privacy Policy

Last updated: February 2026

Shankus Entertainment ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase tickets.

1. Information We Collect

We collect information you provide directly to us:

Personal identifiers: Name, email address, phone number, billing address
Payment information: Processed securely by our payment partner; we do not store full card details
Communications: Messages sent via contact forms or email
Newsletter subscriptions: Email address and subscription preferences

We also collect information automatically when you use our website (IP address, browser type, pages visited, referring URLs) via cookies and similar technologies.

2. How We Use Your Information

Process ticket orders and send booking confirmations
Send event updates, reminders, and promotional offers (with consent)
Respond to inquiries and provide customer support
Improve our website and personalise your experience
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it with:

Service providers who perform services on our behalf (payment processors, email platforms)
Event venues when required for admission or security purposes
Legal authorities when required by law

4. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time.

5. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data. Contact us at privacy@shankusevents.com to exercise these rights.

6. Security

We use industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page with an updated "Last updated" date.

9. Contact Us

Questions? Email us at privacy@shankusevents.com.